Terms & Conditions

Last Updated: June 15, 2023

Please read these Terms and Conditions ("Terms") carefully before using the Fazaa Privilege Cards program and website operated by Fazaa Privilege Cards ("we", "us", or "our").

Your access to and use of the Fazaa privilege program and our services are conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and others who access or use our services.

By accessing or using our services, you agree to be bound by these Terms. If you disagree with any part of the terms, then you may not access our services.

Membership and Card Usage

• Fazaa privilege cards are issued by Fazaa Privilege Cards and remain our property at all times.
• Membership is personal to the member and cards are non-transferable. Only the registered cardholder may use the card.
• You must present your Fazaa privilege card at participating establishments to receive benefits.
• Membership benefits vary by tier and are subject to change without notice.
• We reserve the right to refuse, suspend, or terminate membership at our discretion.
• Lost or stolen cards should be reported immediately. Replacement cards may be subject to a fee.

Membership Fees and Renewal

• Membership fees are non-refundable unless otherwise specified in our Refund Policy.
• Membership is valid for one year from the date of activation.
• Renewal notices will be sent prior to expiration. Membership benefits will cease if not renewed by the expiration date.
• We reserve the right to change membership fees with notice to members.

Discounts and Offers

• Discounts and offers provided through the Fazaa privilege program are subject to the terms and conditions of the participating establishments.
• Discounts cannot be used in conjunction with other promotions or special offers unless explicitly stated.
• We do not guarantee the availability of any specific discount or offer and these may change without notice.
• We are not responsible for the quality of goods or services provided by participating establishments.

Points Program

• Points are earned based on eligible purchases at participating establishments.
• Point accumulation rates vary by membership tier.
• Points have no cash value and cannot be exchanged for cash.
• Points expire 24 months after they are earned if not redeemed.
• We reserve the right to modify or terminate the points program at any time.

Intellectual Property

The Fazaa privilege program, its original content, features, and functionality are and will remain the exclusive property of Fazaa Privilege Cards and its licensors. Our service is protected by copyright, trademark, and other laws of both the United Arab Emirates and foreign countries.

User Accounts

When you create an account with us, you must provide information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account.

You are responsible for safeguarding the password that you use to access our services and for any activities or actions under your password.

Limitation of Liability

In no event shall Fazaa Privilege Cards, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:

• Your access to or use of or inability to access or use our services;
• Any conduct or content of any third party on our services;
• Any content obtained from our services; and
• Unauthorized access, use or alteration of your transmissions or content.

Governing Law

These Terms shall be governed and construed in accordance with the laws of the United Arab Emirates, without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect.

Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days' notice prior to any new terms taking effect.

By continuing to access or use our services after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using our services.

Contact Us

If you have any questions about these Terms, please contact us at:

Fazaa Privilege Cards
Al Wasl Road, Jumeirah 1
Dubai, United Arab Emirates
Email: [email protected]
Phone: +971 4 123 4567